British Gas mixed up our energy meter – but now I’m being penalised
When the problem was finally sorted out in our new-build home, it increased my tariff by...
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Reflecting Pool vandalism charges against Olympian may need to be TOSSED OUT after Trump admin ‘undermines own case’ (211)
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Reflecting Pool vandalism charges against Olympian may need to be TOSSED OUT after Trump admin ‘undermines own case’ (211)
China Is Banning AI Boyfriends and Girlfriends After Study Shows Growing Addiction and Alarming Birth Rate Decline (167)
Trump's escalating trade war puts pressure on premiers with U.S. booze bans as they gather in P.E.I. (103)
Trump vows to make Iran ‘pay’ for killing soldiers as US official says talks ongoing (89)
'Benjamin Netanyahu Will Not Be Arrested While in US': Trump Reacts to Mamdani's Remarks (76)
Trump’s 50% tariffs risk ‘further escalation,’ U.S. booze industry says (51)
Jon Stewart Goes Down Wild ‘Back-Up Trump’ Rabbit Hole After Mysterious Figure Appears During Prez’s World Cup Gaggle (49)
Carney blasts new Trump tariffs: 'Direct violation' of trade deal (38)
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Why can’t Lifestyle & Mobility store show compassion after my loss?
I bought a wheelchair for my daughter, but she later died in hospital and the company refuses a...
Angry about fraud or an unsafe product? Here’s how to file a federal complaint
It’s always worth lodging a complaint, despite government budget cuts, layoffs and the...
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Heating oil customers to get up to £350 compensation for cancelled orders
Watchdog says about 1,700 people were affected during a price surge triggered by the Middle East...
What do new ‘buy now, pay later’ protections mean for you?
Treasury says shoppers will get a ‘fairer deal’ as new rules for BNPL credit are...
EasyJet Holidays’ ‘spa’ resort was lacking an on-site spa or gym
We booked the £1,070-a-week retreat because of the facilities, but when we got there they...
Yorkshire Water paid us £6,800 by mistake – and said to ‘enjoy’ the money
Only when Guardian Money contacted the company did it discover the cash was wages owed to its...
Ryanair has axed its family seating policy – but kids’ fees still add up
The airfare for a baby on your lap could cost more than your own ticket. Here’s how airline...
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Trump’s consumer protection head has earned grudging respect – but does he have the authority to do his job?
Chris Mufarrige has taken aim at Facebook scams and junk fees, but consumer advocates say he has an...
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UK's Virgin Media fined $28m for hanging up on people calling to cancel
Virgin Media was fined $28m by telecom regulators in the U.K. over its tactics to prevent customers...
City regulator urges judges to dismiss larger payout claims in car loans scandal
FCA clashes with consumer group pushing for bigger compensation, alleging lack of transparency and...
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Virgin Media fined £28m for preventing customers from cancelling contracts
Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled...
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John Lewis dishwasher leak forced buyers into hotels for eight months
My elderly parents’ home was left uninhabitable, and they are owed £3,300 for repairs...
Salmonella Noodles with Goat Kebab?—Welcome to European Food Safety
Ukrainian-made noodles have caused a salmonella epidemic in EU countries as a UK chain was revealed...
ScottishPower owes me £1,000 in solar panel payments
For months I’ve been trying to receive my FIT payment, which should be more than...
I’m paying £450 a month for a Peugeot EV I can’t drive
The car lease company won’t rescind my contract because it says the vehicle is driveable. The...
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Here’s what to do if your StubHub World Cup resale ticket is canceled
World Cup StubHub ticket mess shows how weak consumer protections are in the US, but there are...
Calif.: Drivers sue gas stations over alleged ‘AI-driven’ price inflation
A group of California drivers filed a class-action lawsuit alleging that several large gas stations...
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Paris taxi scam cost £493 but Monzo won’t help me
We were charged the wrong amount, but because the bank says we have no evidence it won’t do a...
How do people in the US describe customer service in 2026? ‘Debilitating, depressing, enraging. Ugh’
We asked people in the US about their customer service battles and hundreds responded on the...
A £350 swimming pool fee ruined our easyJet holiday
We booked our hotel because of its swimming pool but a hefty hourly fee to use it wasn’t...
Washington Post sued over alleged surveillance pricing
If you were fired or excluded from a job due to your race, age, or other demographics unrelated to...
Car finance payouts could be delayed by years over legal challenges, says FCA
Complaints-led approach could pile £6bn of extra costs on to lenders, says City...
Push to regulate UK bailiffs too slow, warns supervisory body
A year after government pledge to regulate sector, ECB criticises ‘lack of visible...
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Mamdani’s consumer watchdog takes on ‘epidemic of corporate lawbreaking’
New York City’s new commissioner of consumer and worker protection is launching an...